# Runs alongside the systems you already have.

> IncidentKit has a read API for incidents and signed webhooks for incident events (created, submitted, status changed, closed). It also offers SSO and email intake. It runs alongside your EHR, CMMS and HRIS, not in place of them. Deeper connections are rolling out.

Source: https://incidentkit.ai/product/integrations-and-api · Updated Oct 5, 2026

**Integrations and API** (platform): Read API, webhooks and SSO now. Deeper EHR, CMMS and HRIS links come later.

## What it does

- **Read API** List and fetch incidents with organization-scoped keys. Sensitive fields need a separate scope.
- **Signed webhooks** Events for created, submitted, status changed and closed. Each is signed with HMAC and retried on failure.
- **SSO** Single sign-on per organization.
- **Email in** Create incidents by email.
- **EHR, CMMS, HRIS connectors** (rolling out) Pre-built links to health record (EHR), maintenance (CMMS) and HR (HRIS) systems, including PointClickCare and MatrixCare, are rolling out.
- **Write API** (rolling out) Creating and updating incidents through the API is on the roadmap.

## How it works

1. **Create an API key** Scoped to your organization.
2. **Subscribe to events** Point a webhook at your system.
3. **Build the workflow** Page a team, open a work order, update a dashboard.

## Frequently asked questions

### Do you replace our EHR or CMMS?

No. IncidentKit runs alongside them. Staff report from a phone without opening a chart or work order, and the API and webhooks let other systems react to incidents.

### Are webhooks secure?

Yes. Payloads are signed so your receiver can check they came from IncidentKit, and failed deliveries are retried.

### Is there an API for writing incidents?

No. The API is read-only today, and a write API is on the roadmap.

## Related

- [Multi-site incident management with roles and SSO](https://incidentkit.ai/product/multi-site-and-roles)
- [Email-to-incident: forward it, it becomes a record](https://incidentkit.ai/product/email-to-incident)
- [Incident reporting software for skilled nursing facilities](https://incidentkit.ai/solutions/skilled-nursing-facilities)
- [Incident reporting for insurers, TPAs and risk pools](https://incidentkit.ai/solutions/insurers-and-risk-pools)
- [IncidentKit security overview](https://incidentkit.ai/security)