# One standard across every site.

> An account is an organization with many facilities. Six roles, from viewer to super admin, control who can report, edit, approve and administer. Single sign-on is set per organization. Groups can mix packs, so a surgery center and a plant can share one account.

Source: https://incidentkit.ai/product/multi-site-and-roles · Updated Oct 5, 2026

**Multi-site and roles** (platform): Run one program across many sites, with six roles and single sign-on.

## What it does

- **Organization and facilities** Add sites as you grow. Each has its own staff, routing and pack.
- **Six roles** Viewer, reporter, editor, supervisor, admin and super admin. Sixteen detailed permissions sit behind them.
- **Single sign-on** SSO per organization, so staff sign in with the login they already have.
- **Mixed packs** A pack sets incident types, forms and exports for a kind of site. Each site in an organization can use a different one.
- **Org-wide analytics** Compare sites and see the group picture.
- **SCIM provisioning** (rolling out) Automated user setup, called SCIM, is on the roadmap.

## How it works

1. **Create the organization** Add your first site and roles.
2. **Invite staff** By email or SSO.
3. **Add sites** Done-for-you setup per site on Regulated and Network.

## Frequently asked questions

### How fast can a new site be added?

On Regulated and Network, we set up a new site in about 48 hours, with roles, routing and forms. Self-serve sites on the Open plan can start the same day.

### Can corporate see every site?

Yes, with a role that gives organization-level visibility. Site staff see only their own facility.

### Do you support SCIM?

Not yet. Single sign-on is available now. Automated provisioning through SCIM is on the roadmap.

## Related

- [Incident reporting API, webhooks and integrations](https://incidentkit.ai/product/integrations-and-api)
- [Incident analytics: find the pattern before the next one](https://incidentkit.ai/product/analytics)
- [Multi-site incident reporting software for groups](https://incidentkit.ai/solutions/multi-site-groups)
- [Incident reporting software pricing: free to start](https://incidentkit.ai/pricing)
- [IncidentKit security overview](https://incidentkit.ai/security)