Report
Scan a code, say what happened, done.
Three fields on any phone, and no app to install. With no signal, the report waits on the phone and sends later.
See quick reportSAMPLE RECORD · SYNTHETIC DATA
Incident reporting for healthcare and industry
Every incident, closed with proof.
Staff report in 90 seconds by text or QR code. Lauren drafts the report. A person signs it.
Free to start. No card. Ready in 10 minutes.
31 yrs
of survey and inspection prep behind the kit
250+
facilities taken through survey by our team
100%
survey pass rate across those facilities
90 s
to file an incident by text
The platform
From the first text to the final packet.
Incidents
Lakeside Surgical Center · last 30 days
IK-0236Burn from prep solutionPre-op bay 3Lauren draftRN2 min
IK-0235Unplanned transfer to hospitalPACUTriagedDQ1 h
IK-0233Wrong-site near missOR 2InvestigatingDQ3 h
IK-0232Fall after discharge callRecoveryAction openSG1 d
IK-0231Controlled-substance count offPharmacyVerifiedCN2 d
IK-0229Sterilizer indicator failedSterile processingClosedAM4 d
IK-0228Late medication on a procedure dayPre-opClosedAM5 d
IK-0227Visitor slipped in lobbyFront deskVerifiedSG6 d
New incident
IK-0233 · reported by text
Lauren · draftSigned · R. Nguyen
R. Nguyen · circulating RN
At time-out the consent said left knee but the site marking was on the right. We stopped before incision. Patient was already in the room.
Lauren
Thank you for stopping the line. Had prep or anesthesia started before the time-out, and who confirmed the correct site?
R. Nguyen
Prep was done, sedation had started. Surgeon confirmed right is correct. The consent was typed wrong.
Lauren
Was the site checked against the H&P and the schedule before the patient came back?
Captured 8 of 8 fields
- Type
- Near miss·wrong site
- When
- Oct 2·7:52 am
- Where
- OR 2·time-out
- Caught at
- Time-out (intercepted)
- Harm
- None
- Factors
- Routed
- P2 Director of quality
- Review
- QAPI: decide
Lauren drafted these from the conversation. The reporter reviews and signs.
Investigation
IK-0233 · assigned to director of quality
Investigating
Five whys Lauren · draft
- Why was the consent wrong?It was printed from an outdated template.
- Why was the template outdated?It lives in two places and paper stock was not replaced.
- Why was it not caught pre-op?Pre-op verifies the marking against the schedule, not the consent.
- Why does the checklist skip that?It has no consent-to-schedule match step.
- Why was it never added?No one reviews forms when the procedure list changes.
Root cause: forms and checklists are not reviewed together when the procedure list changes.
Contributing factors
Disposition
Implement change
Educate staff
Refer to QAPI committee
Remove old stock
Evidence 2 files
consent-v2-old.pdf
timeout-log.jpg
Corrective actions
IK-0233 · 3 actions
Can't close · 2 open
ActionOwnerDueEvidenceStatus
Retire the old consent template and stockPractice managerOct 8Template v3, photoVerified
Add consent-to-schedule match to the pre-op checklistDirector of nursingOct 15Checklist v7In progress
Review all forms whenever the procedure list changesQualityOct 31Review logOpen
Effectiveness check Nov 30
No consent or site mismatch reaches the time-out in 60 days?
Day 12 of 60. The incident closes only after this check passes.
Reminders
- Reminder sent to the practice manager
- Due: checklist v7. Escalates to the administrator after 3 days.
Packet
IK-0233 · built from the record
Ready to export
Contents
Incident reportsigned
Investigation and root causesigned
Corrective actions3 of 3
Time-out log and attachments2 files
QAPI committee summary entryQ4
Audit trail16 events
QAPI summary entry Committee-ready
- Event
- Near miss, wrong site, intercepted
- Caught at
- Time-out
- Harm
- None
- Actions
- 3·1 verified
- Review
- November QAPI meeting
The committee summary, the investigation and the audit trail all come from the same record.
Every incident, from every site, in one list.
Learn moreWhat is included
Everything to report, fix and prove an incident.
- Lauren intakeStaff chat. Lauren drafts the report.
- QR quick reportScan a code. Three fields. Done.
- Smart routingThe right person hears first.
- InvestigationsFive whys and a decision.
- Corrective actionsAn owner, a date, proof it worked.
- Compliance packetsBuilt from the record, not by hand.
- Audit trailWho changed what, and when.
- AnalyticsSee where incidents cluster.
Other tools make you build the process first. IncidentKit ships it: the forms, the routing, the exports and the roles for your kind of site.See every pack →
- 10 min
- from sign-up to the first report
- $0
- for every reporter. No seat fees.
Route
The right person hears first.
Severity decides who is told, and how fast. If nobody acknowledges, it moves up to the next person.
See routingSAMPLE RECORD · SYNTHETIC DATA
Log
Nothing changes quietly.
Every edit is logged with who made it and when. AI-drafted fields stay marked until a person approves them.
See the audit trailSAMPLE RECORD · SYNTHETIC DATA
Survey day
When they ask, you already have it.
SurveyorShow me your falls from last quarter.
Here they are. Each one has a cause, a fix and a name next to it.
SurveyorDid you act on that near miss?
Yes. Three actions, all checked, with proof attached.
SurveyorWho approved this report?
R. Nguyen, at 8:02 am. Lauren only drafted it.
Sample answers from a synthetic record.
Packs
One kit. A pack for every floor.
Mix packs across sites in one account.
Healthcare
- Surgery centersTransfers, near misses and QAPI, logged between cases
- HospitalsPatient safety events, classified, investigated and closed
- Skilled nursingFalls and abuse deadlines, from first text to QAA
- Assisted livingResident incidents and family calls, the same shift
- Behavioral healthElopements, restraint and self-harm, routed fast
- HospicePatient-home incidents, carried through the IDG
- Home healthField reports tied to emergent-care indicators
- Urgent care and outpatientTransfers and return visits, fixed once across sites
IndustryRolling out
- ManufacturingFrom the line to the OSHA log
- ConstructionFalls and near misses, reported from the job site
- Labs and pharma productionSpills and exposures, investigated like deviations
- Warehousing and logisticsForklift near misses and strains, before peak season
- Food and beverageCaught-in events and ammonia releases, closed out
- Chemical and processReleases and near misses, tracked to verified closure
- Utilities and energyCrew incidents across districts and storm events
Organizations
By role
Compared
The old way, and ours.
- Start
A sales call, a quote, a kickoffTen minutes. Free. - Report
A form at a desk, hours laterA text. Ninety seconds. - Close
A status in a spreadsheetOwner, date, proof it worked. - Pay
Seats, modules, setup feesPer site. Reporters are free. - Prove
A binder, built the week beforeA packet, built from the record. - Scope
One industry, or the otherHealthcare and industry, one account.
Pricing
Free to start. You pay for the compliance.
Free for non-patient incidents. No seats, modules or setup fees.
Open
Free
For teams starting with workplace incidents and near misses.
- Unlimited reporters
- 50 incidents a month
- Lauren intake, with a daily limit
- Investigations and corrective actions
- Standard PDF and CSV export
Regulated
Most healthcare sites$750per site, per month
For healthcare sites and any team that has to hold up in front of an auditor.
- Everything in Open
- BAA, and patient information allowed
- Lauren on a BAA-covered AI provider
- QAPI summary packets (survey and OSHA packets rolling out)
- Audit trail and retention controls
- Done-for-you setup in 48 hours
Network
Talk to us
For groups with 10 or more sites, health systems and management companies.
- Everything in Regulated
- SSO and role templates
- Organization-wide analytics
- API and webhooks
- Migration from your current system
SeatsAdd every reporter.
ModulesThe whole kit, every plan.
ImplementationSetup is included.
ExportsTake your data any time.
Trust
Built for a regulated record.
- A signed BAAOn Regulated and Network, patient information is allowed.
- Lauren drafts, a person signsAI-written fields stay marked until someone approves them.
- A BAA-covered AI providerNothing you enter is used to train a model.
- An audit trailWho changed what, and when, on every field.
- Roles and SSOSix roles, SSO per organization, read-only auditors.
- Clean analyticsPatient information never reaches analytics.
Resources
Useful even if you never buy.
Questions
Straight answers.
Something we missed? Ask us, and a person answers.
What is IncidentKit?
IncidentKit takes an incident from first report to final proof. Staff report by text, QR code or email. Lauren, our AI assistant, asks follow-up questions and drafts the report. A person reviews and signs. Voice is rolling out.
Is IncidentKit really free?
Yes, for incidents with no patient information, like workplace injuries and near misses. Open has unlimited reporters and 50 incidents a month. When you need a BAA, patient information or packets, you move to Regulated, priced per site. See pricing.
Who is IncidentKit for?
Surgery centers, hospitals and nursing homes. Plants, job sites and warehouses. Also multi-site groups, insurers and consultants.
Does the AI make the final decision?
No. Lauren drafts. A person reviews, edits and signs every report and investigation. AI-written fields stay marked until someone approves them, and the audit trail shows who. See Lauren.
How does IncidentKit compare with RLDatix, VelocityEHS or Mitti (formerly SafetyCulture)?
Those are bigger suites or checklist tools. IncidentKit does one job well: the loop from incident to proof. It starts free and has a plan for compliance. The comparison matrix shows every difference, with sources and dates, and says where a rival fits better.
Can we move our existing incident data over?
Yes. Import a CSV on any plan. On paid plans we move your data for you from spreadsheets, paper logs and older software. See import and migration.
Start free
Start with one incident.
Create your kit in about ten minutes and report the first incident the same day. Free to start, no card.