A fix is done when the evidence says so.
Every fix has an owner, a date and proof. Unverified fixes keep it open.
In short
IncidentKit tracks corrective and preventive actions (CAPA) from investigation to verification. Each action has an owner, due date, required evidence and an effectiveness check. Reminders escalate when actions slip. An incident cannot close until its actions are verified.
SAMPLE RECORD · SYNTHETIC DATA
Corrective actions (CAPA)
Owner, due date, evidence
All three are required before an action can be marked complete.
Reminders and escalation
Overdue actions remind the owner, then escalate to the next person.
Effectiveness check
A scheduled follow-up asks: did the problem come back in the window you set?
Closure gate
The incident closes only when its actions are verified. “I think we did that” stops being an answer.
Suggested actions are labeled
Lauren's suggestions are marked as suggestions until a person adopts them.
Reporting across incidents
See open, overdue and verified actions by owner, site and type for your committee.
From first touch to done.
- Create actions from findingsEach root cause gets an action.
- Assign owner and dateSay what evidence is required.
- Complete with evidenceUpload the proof.
- Verify effectivenessCheck at the interval you set, then close.
Corrective actions (CAPA): frequently asked
Something we missed? Ask us, and a person answers.
What is the difference between corrective and preventive action?
A corrective action fixes a problem that has happened. A preventive action removes a risk before it causes an incident. IncidentKit tracks both the same way. See CAPA in the glossary.
How do surveyors and auditors use CAPA records?
They check three things: did you find a cause, act on it, and verify the fix worked. An owner, evidence and an effectiveness review answer all three. See the CAPA guide.
Can actions span more than one incident?
Related incidents can share a pattern. Analytics shows repeats by location, shift, equipment and cause. You can see when an action did not hold.
Start with one incident.
Create your kit in about ten minutes and report the first incident the same day. Free to start, no card.