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Lauren asks until the report holds up.

Tell Lauren what happened. She asks, fills the form, and a person signs.

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In short

Lauren is IncidentKit's AI assistant. She asks follow-up questions, fills in the report and drafts contributing factors. Every field she writes stays a draft until a person approves it.

SAMPLE RECORD · SYNTHETIC DATA

The line she does not cross

What Lauren does. What she never does.

She does

  • Asks like a risk managerOne or two questions at a time, and only what is missing.
  • Fills the reportDate, time, place, people, harm and type, from what the reporter said.
  • Drafts the investigationContributing factors, a five-whys chain and corrective actions to edit.
  • Marks her workEvery field she writes says “Lauren · draft” until a person approves it.
  • Remembers your siteApproved room names, equipment and routing choices.
  • Sends a weekly digestA short risk summary for the people who lead the site.

She never

  • Sign for a personThe reporter attests. A reviewer approves.
  • Change the record aloneHer write actions need approval too.
  • Decide what happenedHer investigation drafts are suggestions, not conclusions.
  • Close an actionClosing takes a person and proof.
  • Train on your dataOn Regulated and Network, her AI provider may not.
  • Work in secretOn Regulated and Network, her inputs and outputs go to the audit trail.
How a draft is made

Four steps from a text to a signed report.

  1. 01

    She reads what was said

    The reporter writes it the way they would say it. There is no form to learn.

    T. Okafor · CNA
    Found Mrs. K on the floor between the bed and the bathroom at 2:47. She's awake and says her hip hurts.
  2. 02

    She asks only what is missing

    She stops when a reviewer would be satisfied, not when a long form is full.

    Lauren
    Is a nurse with her, and has she been assessed? Was the fall witnessed?
  3. 03

    She drafts, and says so

    She fills fields only from what the reporter said. Each one is marked as a draft.

    Draft fields
    Type: Fall, unwitnessed. Harm: possible injury, being assessed.
  4. 04

    People review and sign

    Nothing becomes the record until the reporter attests and a reviewer approves.

    Sign-off
    Attested by T. Okafor. Approved by R. Nguyen.
Every word can be traced

A draft is never the record until someone says so.

Edit her words and the record keeps both versions, with the name of who changed what.

Lauren's draftContributing factor

The bed alarm did not sound.

Lauren · draft
In the recordContributing factor

The bed alarm was silenced during room cleaning.

Approved · R. Nguyen · 8:02 am
  1. Lauren drafted “Contributing factor” from the report
  2. R. Nguyen edited the text
  3. R. Nguyen approved it
Where your data goes

A short path, with a contract on it.

Your staffReport by text or QR code.
IncidentKitHosted in the United States.
AI providerSigns a BAA. May not train on your data.BAA

  • Identifiers are minimized first

    Direct identifiers are reduced before text reaches the provider.

  • Nothing you enter trains a model

    Her provider is not allowed to use it for training.

  • Inputs and outputs are logged

    You can see what she was given and what she wrote.

Open
For incidents with no patient information. Patient information is not allowed in reports.
Regulated and Network
Patient information is allowed, under a BAA that covers the app and the AI provider.
When things go wrong

Plan for wrong. Plan for down.

  • If she is wrong

    Language models can make things up. That is why a person reviews every draft before it counts, and why she fills fields only from what the reporter said.

  • If you disagree

    Edit the draft or delete it. The record keeps your version and shows who approved it.

  • If the AI service is down

    Reporting keeps working. Staff use the standard form or quick report, and Lauren's drafts pick up again later.

Rolling outVoice reportingSpanish and other languagesHuman-authored RCA templates

Questions

Lauren: frequently asked

Something we missed? Ask us, and a person answers.

Does Lauren write the report, or does a person?

Lauren drafts it, and a person signs it. Nothing she drafts becomes the record until someone approves it, and the audit trail shows who did.

Can Lauren make things up?

Language models can, which is why every draft is reviewed. Lauren fills fields only from what the reporter said, and marks drafts. Investigation drafts are suggestions, not conclusions.

Is patient information sent to the AI?

Only on the Regulated plan. There, Lauren's AI provider is under a BAA (a HIPAA contract) and direct identifiers are minimized first. The free Open plan does not allow patient information. See the HIPAA page.

What if the AI service is down?

Reporting keeps working. Staff use the standard form or quick report, and Lauren's drafts resume later.

Can I see what Lauren was given and what she wrote?

Yes, on Regulated and Network. Her inputs and outputs go to the audit trail, next to the names of the people who edited and approved each field.

Does Lauren replace the investigator?

No. She drafts contributing factors, a five-whys chain and corrective actions for the investigator to edit. The investigator decides what happened.

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