Forward a complaint or vendor email and it becomes a draft incident.
In short
Each facility gets its own email address. Anything sent or forwarded there becomes a draft incident. Reports from supervisors, families and vendors then follow the same workflow as every other incident.
SAMPLE RECORD · SYNTHETIC DATA
Each site has its own address, tied to that site's routing and roles.
The email becomes a draft incident, with the message kept as written, ready to complete.
Inbound email can hold sensitive information, so it gets the same access controls as any incident.
Something we missed? Ask us, and a person answers.
Not by itself, because email is not a secure channel. On the Regulated plan, we suggest a policy that keeps patient identifiers out of the email body and in the record. Inbound messages are handled as sensitive.
Yes. Email intake is set per facility.
Create your kit in about ten minutes and report the first incident the same day. Free to start, no card.
